Privacy policy

PRIVACY POLICY

Effective Date: September 2026

At PeekaPaw, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through peekapaw.in.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting customer support

  • Device, browser, and website usage information

We only collect information that is reasonably required to operate our website and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Provide order updates and tracking information

  • Process returns, refunds, and exchanges

  • Respond to your questions and customer support requests

  • Improve our products, website, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Send important service-related communications

  • Send promotional communications where permitted and where you have opted in

3. Payment Information

Payments may be processed through third-party payment providers. PeekaPaw does not directly store your complete card, UPI, or banking credentials.

Payment providers may collect and process your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and provide a better shopping experience.

You may be able to control cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including payment providers, shipping and logistics partners, technology providers, and customer-support services.

These parties receive only the information necessary to perform their services.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. PeekaPaw is not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with your personal information.

8. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.

For privacy-related requests, contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

PeekaPaw
Email: support.peekapaw@gmail.com
Phone: +91 96500 36761
Website: peekapaw.in