SHIPPING POLICY

At PeekaPaw, we want your order to reach you safely and conveniently. We currently offer free shipping across India on our orders.

1. Order Processing

Orders are processed after successful payment confirmation or order confirmation for eligible Cash on Delivery orders.

Processing and dispatch times may vary depending on order volume, product availability, weekends, holidays, or other circumstances.

2. Shipping Across India

We currently ship orders across India.

Shipping charges: Free

Once your order has been dispatched, tracking details will be shared with you where tracking is available.

3. Delivery

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other logistical circumstances.

The estimated delivery information provided during checkout or in your order confirmation should be considered the applicable delivery estimate for your order.

While we work with our shipping partners to deliver orders on time, PeekaPaw cannot be held responsible for delays caused by circumstances outside our reasonable control.

4. Order Tracking

Once your order is dispatched, you may receive tracking information through the contact details provided at checkout.

If you have not received an update or need help tracking your order, contact us at:

support.peekapaw@gmail.com
+91 96500 36761

5. Incorrect Shipping Information

Customers are responsible for providing accurate name, phone number, and shipping address information.

If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts, or other customer-provided information, additional shipping charges may apply for re-shipment.

6. Damaged Package

If your package appears damaged when delivered, please contact us as soon as possible with photographs or videos of the package and product.

This will help us review the issue and provide an appropriate resolution.

7. Delivery Issues

If your order is delayed, marked delivered but has not been received, or appears to be stuck in transit, please contact our support team so that we can assist you with the shipping partner.

8. Contact Us

For any shipping-related questions:

PeekaPaw
Email: support.peekapaw@gmail.com
Phone: +91 99532 16091
Website: peekapaw.in